Legal
Privacy Policy
Effective date: May 6, 2026
At GAJ Celebrations, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit www.gajflorals.com or engage our services. By using our website or services, you consent to the practices described in this policy.
This policy complies with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta's Personal Information Protection Act (PIPA).
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and mailing address.
- Event Details: Event date, venue address, guest count, and service preferences.
- Payment Information: Billing details processed securely through our payment provider. We do not store full credit card numbers.
- Communications: Messages, inquiries, or feedback you send us via email or our website contact form.
- Website Usage Data: IP address, browser type, pages visited, and time spent on our site (collected via cookies — see our Cookie Policy).
2. How We Use Your Information
We use the personal information we collect to:
- Process and fulfill your bookings and orders.
- Communicate with you regarding your event, payments, and inquiries.
- Send booking confirmations, invoices, and reminders.
- Improve our website, services, and customer experience.
- Comply with legal and regulatory obligations.
- Send occasional promotional emails or updates (only with your consent).
3. Legal Basis for Processing
We process your personal information on the following bases:
- Contractual necessity: To fulfill your service booking and payment.
- Legitimate interests: To improve our services and communicate with clients.
- Consent: For marketing communications. You may withdraw consent at any time.
- Legal obligation: Where required by applicable law.
4. Sharing Your Information
GAJ Celebrations does not sell, trade, or rent your personal information to third parties. We may share your information with:
- Payment Processors: To securely handle transactions on our behalf.
- Email & Communication Tools: Service providers that help us send confirmations and updates.
- Legal Authorities: When required by law or to protect our legal rights.
All third-party service providers are contractually obligated to protect your information and use it only for the purposes we specify.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Typically, client records are retained for a period of 7 years for accounting and legal compliance purposes. You may request deletion of your data at any time, subject to our legal obligations.
6. Your Rights
Under applicable Canadian privacy law, you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Withdraw consent for marketing communications at any time.
- Request deletion of your personal data, subject to legal requirements.
- File a complaint with the Office of the Privacy Commissioner of Canada or the Office of the Information and Privacy Commissioner of Alberta.
To exercise any of these rights, please contact us at gajcelebrations@gmail.com.
7. Data Security
GAJ Celebrations takes the security of your personal information seriously. We implement reasonable physical, administrative, and technical safeguards to protect your data from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.
9. Children's Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on www.gajflorals.com with an updated effective date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
GAJ Celebrations
www.gajflorals.com
gajcelebrations@gmail.com
Edmonton, Alberta, Canada